Streamline your customer service centre with custom conversational assistants.
Let’s progressively start automating the most repetitive and less complex tasks and inquiries, while ensuring the customer experience.
Unlock the power of AI agents to serve your customers and employees 24/7 with the guarantee of specialised agents.
90%
Reduction in time per inquiry
80%
Cost reduction
We’ve been specialised in Artificial Intelligence for 15 years. We collaborate with leading research centres to ensure we’re always at the frontier of new developments.
Advanced NLP techniques for understanding natural language (audio and text).
To understand images and documents by their appearance and to generate new content.
Custom training architectures based on neural networks that learn as they process more data.
Generating responses based on external sources of knowledge.
Serimag adapts its services to the specific needs of each client, both technically and functionally.
“At Amstro, innovation and efficiency are fundamental pillars of our success. Thanks to Serimag and its advanced automation solutions, we have managed to optimise our processes significantly. We are impressed with the quality and positive impact of their technology in our daily operations. Definitely, a key collaborator in our growth strategy.”
Albert Borràs Arnal
CEO
“With Serimag we have automated manual and repetitive tasks, which allowed us to focus on our core business. Undoubtedly a provider that adds value with its experience and reliability in every project we undertake together.”
Miguel González Almaraz
Associate M&A NPL – Strategy
“Working with Serimag is a guarantee of success: we have managed to automate processes, reducing processing times, incidents and improving service quality. Their experience enabled us to identify projects where investment did not make sense: Confidence 100%.”
David Martínez Hernández-Sonseca
Director Operational Support Offices
“For us this agreement marks a before and after. We evolved from a document-management system based on manual tasks to one based on the latest artificial-intelligence technologies, which will allow us to bring more quality, more efficiency and above all a better experience to our clients.”
Pablo García García
Operations Director
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