Banking
We cannot avoid it, in the society and the market in which we move nowadays, everything changes at great speed. In this scenario, the tool that can help companies adapt to the new times and become more competitive is Artificial Intelligence, AI.
We cannot avoid it, in the society and the market in which we move nowadays, everything changes at great speed. In this scenario, the tool that can help companies adapt to the new times and become more competitive is Artificial Intelligence, AI. Automations become essential to gain time and reliability. In this sense, the automation of document processes will be key in the future. The days of these manual processes are numbered, as customers face new risks and their demands can come from anywhere in the world, 24 hours a day, 7 days a week.
AI opens up endless possibilities, but it is true that we also encounter resistance. According to data from the Gardner report, the value of companies derived from the application of AI will amount to 1.2 trillion dollars. With an estimated growth of 70%, this figure could reach $4 trillion by 2022.
The truth is that there is a certain divergence between expectations and reality. In Spain, according to the aforementioned report, only 23% of companies have AI solutions in their production processes or in their roadmap. The main problem lies in the fact that 48% of managers believe that this technology will not have an impact in the short or medium term. However, if we look at the above-mentioned data, this is a mistake.
We understand that this divergence can be explained by focusing on how we think about our processes. The key will be in the reflection that we must make with a view to the future. The question we must ask ourselves is how customers are going to ask us to carry out these processes. We are talking about a key issue that positions us at the forefront of a competitive market. It is necessary to be able to provide solutions to future customer needs.
Process automation allows us to greatly reduce time and, consequently, costs. At Serimag we offer a digital backoffice service to companies and our main mission will be to automate document processes. We apply AI engines with proprietary technology to achieve these automations. Instant contract validation is a good example of what can be done. Granting loans in 15 seconds or verifying whether a contract is correctly signed instantly are operations that without artificial intelligence would not be possible in an unattended manner. All this with the maximum guarantees of regulatory compliance, avoiding fraud and incorrect procedures.
